At LING WU, returning an item couldn't be easier. In the event that you need to send them back, you have 14 days from the date you received your order to exchange or return.

Shipping is chargeable on all exchanges; do note that returning packages are subjected to taxes and duties that you will need to pay for.
Please make sure that your items are returned new, unused and with all LING WU tags and care cards attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.

Should you wish to proceed with a return, please contact us at, with the subject title Returns, together with your invoice number and we will advise you accordingly.