PAYMENT
We accept all major credit card payments including Visa, MasterCard, American Express via PayPal. Upon clicking check-out, you will be automatically directed to our PayPal secure page. You may manually key in your credit or debit card details on our PayPal secure page if you do not have a PayPal account.
 
Once payment has been successfully transferred, your order will be automatically verified and you should receive an order confirmation email immediately.
 
SHIPPING 
Free shipping with DHL to US and Canada Only 
Delivery time: 5-7 Working Days
 *subjected to custom clearance*


Duties & Taxes:
 Import duties and taxes will be displayed with shipping charges at the time of checkout.

Order Processing: International orders will be packed and ready to ship within 3-5 business days of order placement. Business days are Mondays through Fridays, excluding holidays. International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates.

Exchange Rates: Orders are paid in USD and the exchange rate will be calculated at time of purchase by the customer’s credit card processor. We are unable to offer adjustments for exchange rate changes. The exchange rate and international credit card fees will be dependent on the credit card that the customer is using.

INTERNATIONAL RETURNS
LINGWU does not support pre-paid international return labels at this time. All international sales are final. Please contact ling@lingwu.sg if you need further assistance.


EXCHANGES
LINGWU does not accept exchanges.

 

CONTACT
LING WU STUDIO
43 Jalan Merah Saga #02-78
Singapore 278118
ling@lingwu.sg