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CUSTOMER CARE

PAYMENT
We accept all major credit card payments including Visa, MasterCard, American Express via PayPal.
 
Upon clicking check-out, you will be automatically directed to our PayPal secure page. 
 
You may manually key in your credit or debit card details on our PayPal secure page if you do not have a PayPal account.
 
Once payment has been successfully transferred, your order will be automatically verified and you should receive an order confirmation email immediately.
 
SHIPPING
FOR SINGAPORE ORDERS
Complimentary shipping on Singapore orders.
Singapore Orders will be delivered via local courier services.

Delivery time: 2-5 Working Days

 
FOR INTERNATIONAL ORDERS 

Complimentary shipping on all international orders.
International Orders will be shipped via DHL Express Shipping. 

Delivery time: 2-5 Working Days
 *subjected to custom clearance, duties and taxes*
 
RETURNS
For online purchases, LING WU will refund the purchase price of merchandise returned in its original condition and only if accompanied by the original invoice, original LING WU packaging and labels attached to the merchandise.
 
Shipping is chargeable on all exchanges; do note that returning packages are subjected to taxes and duties that you will need to pay for.
Merchandise must be returned within 14 days of the date of delivery.
 
Please make sure that your merchandise is returned new and unused. Merchandise that has been used, altered or damaged will not be accepted. LING WU reserves the right to refuse return of any merchandise that does not meet the above return requirements at LING WU's sole discretion.
Should you wish to proceed with a return, please contact us at ling@lingwu.sg, with the subject title Returns, together with your invoice number and we will advise you accordingly.


  

CONTACT
LING WU STUDIO
43 Jalan Merah Saga #02-78
Singapore 278115
ling@lingwu.sg 

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